POLICIES

 

Scheduling

Full payment is due at booking
Appointments must be booked at least 2 hours before the scheduled start time.

Rescheduling

The confirmation email has a link allowing you to make changes up to one hour before the scheduled start time. Missed appointments can not be rescheduled or refunded.

Cancellations

Cancellation requests must be made a minimum of 24 hours in advance of the scheduled start time via an email to coachginakirstein@gmail.com. If you fail to email your cancellations request with out 24-hour notice, you will be charged the full amount.

Refunds

Wilmington Beach Academy LLC., reserves the right to cancel any camp, clinic, and/or lesson, due to a lack of enrollment and/or bad weather. 

REFUND REQUESTS must be submitted via email to: coachginakirstein@gmail.com

  1. A $10 administrative fee will be charged on all refunds

  2. Once the camp, clinic, class, or lesson has started no refunds will be offered

  3. If a camp, clinic, class, or lesson is canceled in the middle of the session due to weather NO REFUND will be provided

  4. NO REFUNDS will be provided for training packages starting 24 hours prior to the first practice.

If a league, tournament, or clinic is canceled due to a lack of interest WBA will provide a credit.